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The Best BrightGauge Alternative 2023

Mar 13, 2023 12:17:53 AM / by Nia Rabanes

Are you on the lookout for the best BrightGauge alternative for your MSP? Look no further. 

You want to choose the option that’s going to provide you with the most bang for your buck and add considerable value to your platform.  

BrightGauge has been around since 2011, and it’s a common go-to for data intelligence and visualization platforms. While its longevity can attest to its usefulness to MSPs, the potential for this type of platform tends to get overlooked. 

One glance at their pricing also lets you know that they’re not the most cost-effective choice.  

Whether it’s a business intelligence, KPI, or performance metrics tracking platform you’re looking for, we have the perfect solution: MSPbots; a platform that found solutions to the pain points that common dashboard reporting tools deal with on a daily basis. 

Let’s take a deep dive: 

A Better ConnectWise PSA Reporting Tool

a snapshot of an MSPbots dashboard with ConnectWise PSA as data source  

One of the pieces of MSP software that BrightGauge integrates with is ConnectWise PSA. To make the dashboards and reports from the data in ConnectWise PSA, you need to subscribe to a monthly plan which starts at $304, according to the pricing page listed on their website.  

With MSPbots, business intelligence dashboards for PSAs are priced at $179 per month.  

This means MSPbots is more than 50% less expensive than BrightGauge. 

 

Reporting tools come with various features that define how much control you have over data visualization. The more options you have, the more customized your reports can be. To set the numbers side by side, these are the data customization options for ConnectWise PSA:  

table showing the data visualizations available in brightgauge and MSPbots

In terms of quantity, you have far more data visualization options with MSPbots than BrightGauge.  

 

Many MSPs looking for the best Brightgauge alternative have already moved to MSPbots. For a more detailed list of reasons, check here. 

Now MSPbots users can confirm how this move has been worthwhile: 

“We are pleased with our dashboards compared to BrightGauge, yours have the flexibility to manipulate data the way we need it.” -Michelle Hart, TS Conard, Inc. Technology Solutions 

 

BrightGauge VS MSPbots  

With MSPbots, there is no limit to how your data can be visualized. 

Although MSPbots already has a wide selection of prebuilt dashboards and widgets, new ones are being generated almost every week.  This allows you to create your own customized dashboard through the builder tool within the app. Additionally, MSPbots can create the visualization options you need by simply requesting them.  

To maximize the use of your dashboard system, you should be able to pull old data. 

BrightGauge has a limit of 210 days for keeping data. MSPbots, however, could keep data for 365 days. This makes all the difference in reviewing KPIs at longer intervals and gives MSPs more time to take data snapshots before they’re inaccessible.    

Beyond a business intelligence dashboard system, MSPbots is also a process automation platform 

Incorporate automation into BI dashboards by setting up alerts and notifications for any movement in your metrics that require action. Ticket dispatching and monitoring is made easier with apps like NextTicket Manager which ensures that your technicians are working on the right tickets at the right time.   

Overall, NextTicket Manager helps avoid a lot of common ticketing mishaps. 

 

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Get the best options at pricing that works for you, such as BI performance, and process automation capabilities with MSPbots, the best BrightGauge alternative for dashboard reporting.  

Why MSPbots is the optimal choice: 

  • Less expensive than BrightGauge 
  • Offers more data visualization options 
  • Pulls up to 365 days’ worth of data 
  • Incorporates process automation into your BI dashboard 

Lastly, when purchasing something new for the growth of your business, money-back guarantees aim to lessen purchase barriers and build trust in potential customers by businesses taking accountability for not meeting product expectations. BrightGauge’s money-back guarantee period is 30 days, while MSPbots’ is 120.  

As the duration of software onboarding may vary, assessing a platform’s efficacy may take a while. With MSPbots, you won’t have to feel stuck in a subscription that doesn’t work for you. 

 

Enhance your dashboard reporting experience today, sign up or book a demo with us! 


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Tags: AI, Artificial Intelligence, Blog

Nia Rabanes

Written by Nia Rabanes