--- title: Release Notes 1.21 Hotfixes 1-13 - MSPbots.ai description: After a month of continuous development, we at Mspbots are proud to release 1.21, our biggest release yet! Included in this release are 3 new bots for Autotask users, as well as 1 new bot for ConnectWise users. Also included are several hotfixes that further improved the speed and performance of our application. Release Notes 1.21 Hotfix 1 Enhanced the … image: https://blog.mspbots.ai/hubfs/Imported_Blog_Media/AppReleaseNotes-ppt_2021Aug-1_21.png --- [![MSPbots](https://blog.mspbots.ai/hs-fs/hubfs/MSPBOTS%20logo%20no%20words%20white%20round%20background.png?width=496&height=496&name=MSPBOTS%20logo%20no%20words%20white%20round%20background.png "MSPbots")](http://mspbots.ai) - [Default HubSpot Blog](https://blog.mspbots.ai) # Default HubSpot Blog ## [Release Notes 1.21 Hotfixes 1-13](https://blog.mspbots.ai/release-notes/release-notes-1-21-hotfixes-1-13) Oct 14, 2020 7:00:17 AM / by [Daniel Wang](https://blog.mspbots.ai/author/daniel-wang) - [Tweet](https://twitter.com/share) After a month of continuous development, we at Mspbots are proud to release 1.21, our biggest release yet! Included in this release are 3 new bots for Autotask users, as well as 1 new bot for ConnectWise users. Also included are several hotfixes that further improved the speed and performance of our application. **Release Notes 1.21 Hotfix 1** - Enhanced the report in “Dataset-ConnectWiseTimeEntry” by adding more detailed information (i.e. TimeEntry ID, Actual Hours) - Resolved ConnectWise Daily Utilization report No Data display issue - Fixed Utilization Reports Data Review for TimeEntry  - Resolved the “Reported Bug” issue, as it was not sending out messages to MSPbots Bugs channel - New Feature for Role Management, clients can now assigned new roles to users in the User Management Tab - Resolved Bug in the Last Sync Date color coding scheme as it was not accurately using the scheme due to TimeZones - Fixed Client Detailed Info report to show “Null” data in Team’s Last Sync info if AAD is not authorized - Fixed calculation results in the User Utilization Report - Fixed Dataset TimeEntry to show accurate data of user’s Team assignment **Release Notes 1.21 Hotfix 2** - Added color-scheme for Client Detailed info report MS and MR column - Modified Color Status for Error messages in teams - Included Bot button in the Attendance Tab to show all Attendance type bots - The attendance board will display the local Timezone of the user who is logged in the app.mspbots.ai - Resolved business tables datateams\_groups and datateams\_channels which has no data to display - Fixed pivot table bug, Pivot is now displaying data without having to refresh the page - Changed buttons capitalization in the Attendance tab - Modify Dataset-ConnectwiseSchedule view layout - The report and dataset lists will be filtered according to the permissions and role that the user belongs to **Release Notes 1.21 Hotfix 3** - Released 3 New bots for Autotask clients - *Excess Idle Time Verifier* - *Ticket long “in progress” verifier* - *Late Time Entry alert* - ConnectWise TimeEntry performance-optimized on the backend - ConnectWise Ticket performance-optimized on the backend - ConnectWise performance-optimized on the backend - Implemented feature to count and/or sum up in the datasets - Modified Dataset-Office365ADusers to show valid data and use one timezone - Improved description of output data log - Resolved a Bug for one of our client on the Excess Idle Time verifier **Release Notes 1.21 Hotfix 4** - Filtered duplicate entries in the ConnectWiseTimeEntry datasets - Removed Time in the Create and Update Date column in the Bots tab - Modified QA Bot feature: Determine whether there is a subtype under the user’s type, if not, do not check the subtype - Modified synchronization time limit to resolve ConnectWise Sync time bug issue - Resolved QA command on the bug report that has no message-id, and email is not sent to Teams bug report channel - Resolved sync data issue from Integration to Client detailed info reports - Resolved Bug on MSPbots app command for “break” - Resolved App.mspbots.ai slow loading issue **Release Notes 1.21 Hotfix 5** - Modified ConnectWise Ticket Dataset to disable the 1000 limit and add view filter on the grid and pivot table for the last 7 days of the ticket creation date - Synchronize and clean the Service Board and status in Datasets - Add Internal Notes field in the Datasets function - Added Service ticket KPIs in the Dashboard - Fixed Job title and Office location sync in the User Management tab - Fixed bug for ConnectWiseFlow dataset as it was not displaying any data - Fixed bug in the Client Detailed info report, as it was not displaying data for some of the fields **Release Notes 1.21 Hotfix 6** - Fixed the Missing fields for Dashboard Gauge- Service Ticket KPIs - Added Filter option in Dataset-ConnectWiseTimeEntry for the Ticket Service Board field - Changed “New Feature Request” option to be on the upper right part of the window **Release Notes 1.21 Hotfix 7** - New feature release in the Ticket Closure QA bot. Added ServiceBoard and ticket status parameters. - New Bot for ConnectWise users, *Ticket Closure QA – Schedule Check.* Similar to TechStat Bot, this automatically checks the content of the QA bot and send the user a message at (X) minutes before the end of shift - Added the parameter (Service Board, status). The option is a drop-down menu - Fixed the Missing fields for Dashboard Gauge-Sales Data - Fixed Dashboard\_StaffEST report to be visible to the users - Fixed bug in converting time zone for Created Bot detail **Release Notes 1.21 Hotfix 8** - Fixed error message detail in the permission popup window - Auto-select user in the Dashboard gauge report - Modified tooltip words and link to the new feature request - Fixed bug in AAD Authorization status sync update - Fixed bug in the refresh function from the home page - Fixed bug in the Idle Time Verifier for Autotask integration **Release Notes 1.21 Hotfix 9** - Created a dataset for each bot state: Bot Info Compare - Modified Line and Bar chart in Report gauge to support multiple categories - Add Ticket summary detail in the Schedule Acknowledgement Bot - Fixed bug in the Attendance icon from the Reports tab in MSPbots Team App - Fixed permission management bug for newly created role - Fixed bug in the User Management profile sync - Fixed bug in UID for reviewing Real-Time report from the Bot alert messages - Fixed bug in the “Agreement” detail in TimeEntry Bot - Fixed bug in the AAD Authorization under the Get Started - Fixed 404 error on Autotask users when clicking the ticket number - Fixed bug in Next Stem Prompter bot - Fixed bug on the new feature request option in Home page - Fixed no last sync date data for Autotask user profile - Modified sync failed message for Teams in Integration tab **Release Notes 1.21 Hotfix 10** - Modified the “Get Started” window in the Home screen, Hide the Get started when the client completes all steps - Created audit log to properly track parameter modifications made in the bots - Fixed bug in ‘real-time’ option in the bot message thru Teams - Added ‘Select All’ option in the team member list filter in the Bot Message report - Fixed the incorrect number display of role configs in the Edit User window in Attendance tab - Add additional columns in dataset **Release Notes 1.21 Hotfix 11** - Newly created bots are highlighted with NEW icon - Fixed bug in ConnectWise Ticket Status Change report wherein some tickets are shown that have no changes in Ticket status - Added Last Login column in the User Management tab - Fixed bug wherein a user is not properly mapped on the Autotask User Mapping field in User Management tab **Release Notes 1.21 Hotfix 12** - Added Check type, Check SubType and Check Configuration toggle switches on Ticket Closure QA and Ticket Closure QA – Schedule Check bots - Changed bar chart to a stacked bar chart display - Added tooltip verbiage on when to use the Load default button **Release Notes 1.21 Hotfix 13** - Fixed synchronization issues with some erroneous data - Aligned MSPbots welcome message in both the General channel in MS Teams and the help functionality in MSPbots tab - Fixed bug in the Attached Agreement Prompter bot wherein Exclude type field is not working as expected Tags: [Release Notes](https://blog.mspbots.ai/topic/release-notes) #### Written by [Daniel Wang](https://blog.mspbots.ai/author/daniel-wang) - [Recent](https://blog.mspbots.ai/release-notes/release-notes-1-21-hotfixes-1-13#tab-1) - [Popular](https://blog.mspbots.ai/release-notes/release-notes-1-21-hotfixes-1-13#tab-2) - [Categories](https://blog.mspbots.ai/release-notes/release-notes-1-21-hotfixes-1-13#tab-3) ### Lists by Topic - [Blog (12)](https://blog.mspbots.ai/tag/blog) - [Release Notes (12)](https://blog.mspbots.ai/tag/release-notes) - [Attendance bots (11)](https://blog.mspbots.ai/tag/attendance-bots) - [AI (9)](https://blog.mspbots.ai/tag/ai) - [Artificial Intelligence (9)](https://blog.mspbots.ai/tag/artificial-intelligence) - [alerts (7)](https://blog.mspbots.ai/tag/alerts) - [Attendace (1)](https://blog.mspbots.ai/tag/attendace) - [Attendance Bots Automation Bots MSP (1)](https://blog.mspbots.ai/tag/attendance-bots-automation-bots-msp) - [Informational (1)](https://blog.mspbots.ai/tag/informational) - [Uncategorized (1)](https://blog.mspbots.ai/tag/uncategorized) ### Posts by Topic - [Blog (12)](https://blog.mspbots.ai/tag/blog) - [Release Notes (12)](https://blog.mspbots.ai/tag/release-notes) - [Attendance bots (11)](https://blog.mspbots.ai/tag/attendance-bots) - [AI (9)](https://blog.mspbots.ai/tag/ai) - [Artificial Intelligence (9)](https://blog.mspbots.ai/tag/artificial-intelligence) - [alerts (7)](https://blog.mspbots.ai/tag/alerts) - [Attendace (1)](https://blog.mspbots.ai/tag/attendace) - [Attendance Bots Automation Bots MSP (1)](https://blog.mspbots.ai/tag/attendance-bots-automation-bots-msp) - [Informational (1)](https://blog.mspbots.ai/tag/informational) - [Uncategorized (1)](https://blog.mspbots.ai/tag/uncategorized) See all ### Recent Posts # About Us Use this little footer to reinforce your message about who you are and why people love working with you. 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