After a month of continuous development, we at Mspbots are proud to release 1.21, our biggest release yet! Included in this release are 3 new bots for Autotask users, as well as 1 new bot for ConnectWise users. Also included are several hotfixes that further improved the speed and performance of our application.
Release Notes 1.21 Hotfix 1
- Enhanced the report in “Dataset-ConnectWiseTimeEntry” by adding more detailed information (i.e. TimeEntry ID, Actual Hours)
- Resolved ConnectWise Daily Utilization report No Data display issue
- Fixed Utilization Reports Data Review for TimeEntry
- Resolved the “Reported Bug” issue, as it was not sending out messages to MSPbots Bugs channel
- New Feature for Role Management, clients can now assigned new roles to users in the User Management Tab
- Resolved Bug in the Last Sync Date color coding scheme as it was not accurately using the scheme due to TimeZones
- Fixed Client Detailed Info report to show “Null” data in Team’s Last Sync info if AAD is not authorized
- Fixed calculation results in the User Utilization Report
- Fixed Dataset TimeEntry to show accurate data of user’s Team assignment
Release Notes 1.21 Hotfix 2
- Added color-scheme for Client Detailed info report MS and MR column
- Modified Color Status for Error messages in teams
- Included Bot button in the Attendance Tab to show all Attendance type bots
- The attendance board will display the local Timezone of the user who is logged in the app.mspbots.ai
- Resolved business tables datateams_groups and datateams_channels which has no data to display
- Fixed pivot table bug, Pivot is now displaying data without having to refresh the page
- Changed buttons capitalization in the Attendance tab
- Modify Dataset-ConnectwiseSchedule view layout
- The report and dataset lists will be filtered according to the permissions and role that the user belongs to
Release Notes 1.21 Hotfix 3
- Released 3 New bots for Autotask clients
- Excess Idle Time Verifier
- Ticket long “in progress” verifier
- Late Time Entry alert
- ConnectWise TimeEntry performance-optimized on the backend
- ConnectWise Ticket performance-optimized on the backend
- ConnectWise performance-optimized on the backend
- Implemented feature to count and/or sum up in the datasets
- Modified Dataset-Office365ADusers to show valid data and use one timezone
- Improved description of output data log
- Resolved a Bug for one of our client on the Excess Idle Time verifier
Release Notes 1.21 Hotfix 4
- Filtered duplicate entries in the ConnectWiseTimeEntry datasets
- Removed Time in the Create and Update Date column in the Bots tab
- Modified QA Bot feature: Determine whether there is a subtype under the user’s type, if not, do not check the subtype
- Modified synchronization time limit to resolve ConnectWise Sync time bug issue
- Resolved QA command on the bug report that has no message-id, and email is not sent to Teams bug report channel
- Resolved sync data issue from Integration to Client detailed info reports
- Resolved Bug on MSPbots app command for “break”
- Resolved App.mspbots.ai slow loading issue
Release Notes 1.21 Hotfix 5
- Modified ConnectWise Ticket Dataset to disable the 1000 limit and add view filter on the grid and pivot table for the last 7 days of the ticket creation date
- Synchronize and clean the Service Board and status in Datasets
- Add Internal Notes field in the Datasets function
- Added Service ticket KPIs in the Dashboard
- Fixed Job title and Office location sync in the User Management tab
- Fixed bug for ConnectWiseFlow dataset as it was not displaying any data
- Fixed bug in the Client Detailed info report, as it was not displaying data for some of the fields
Release Notes 1.21 Hotfix 6
- Fixed the Missing fields for Dashboard Gauge- Service Ticket KPIs
- Added Filter option in Dataset-ConnectWiseTimeEntry for the Ticket Service Board field
- Changed “New Feature Request” option to be on the upper right part of the window
Release Notes 1.21 Hotfix 7
- New feature release in the Ticket Closure QA bot. Added ServiceBoard and ticket status parameters.
- New Bot for ConnectWise users, Ticket Closure QA – Schedule Check. Similar to TechStat Bot, this automatically checks the content of the QA bot and send the user a message at (X) minutes before the end of shift
- Added the parameter (Service Board, status). The option is a drop-down menu
- Fixed the Missing fields for Dashboard Gauge-Sales Data
- Fixed Dashboard_StaffEST report to be visible to the users
- Fixed bug in converting time zone for Created Bot detail
Release Notes 1.21 Hotfix 8
- Fixed error message detail in the permission popup window
- Auto-select user in the Dashboard gauge report
- Modified tooltip words and link to the new feature request
- Fixed bug in AAD Authorization status sync update
- Fixed bug in the refresh function from the home page
- Fixed bug in the Idle Time Verifier for Autotask integration
Release Notes 1.21 Hotfix 9
- Created a dataset for each bot state: Bot Info Compare
- Modified Line and Bar chart in Report gauge to support multiple categories
- Add Ticket summary detail in the Schedule Acknowledgement Bot
- Fixed bug in the Attendance icon from the Reports tab in MSPbots Team App
- Fixed permission management bug for newly created role
- Fixed bug in the User Management profile sync
- Fixed bug in UID for reviewing Real-Time report from the Bot alert messages
- Fixed bug in the “Agreement” detail in TimeEntry Bot
- Fixed bug in the AAD Authorization under the Get Started
- Fixed 404 error on Autotask users when clicking the ticket number
- Fixed bug in Next Stem Prompter bot
- Fixed bug on the new feature request option in Home page
- Fixed no last sync date data for Autotask user profile
- Modified sync failed message for Teams in Integration tab
Release Notes 1.21 Hotfix 10
- Modified the “Get Started” window in the Home screen, Hide the Get started when the client completes all steps
- Created audit log to properly track parameter modifications made in the bots
- Fixed bug in ‘real-time’ option in the bot message thru Teams
- Added ‘Select All’ option in the team member list filter in the Bot Message report
- Fixed the incorrect number display of role configs in the Edit User window in Attendance tab
- Add additional columns in dataset
Release Notes 1.21 Hotfix 11
- Newly created bots are highlighted with NEW icon
- Fixed bug in ConnectWise Ticket Status Change report wherein some tickets are shown that have no changes in Ticket status
- Added Last Login column in the User Management tab
- Fixed bug wherein a user is not properly mapped on the Autotask User Mapping field in User Management tab
Release Notes 1.21 Hotfix 12
- Added Check type, Check SubType and Check Configuration toggle switches on Ticket Closure QA and Ticket Closure QA – Schedule Check bots
- Changed bar chart to a stacked bar chart display
- Added tooltip verbiage on when to use the Load default button
Release Notes 1.21 Hotfix 13
- Fixed synchronization issues with some erroneous data
- Aligned MSPbots welcome message in both the General channel in MS Teams and the help functionality in MSPbots tab
- Fixed bug in the Attached Agreement Prompter bot wherein Exclude type field is not working as expected