It’s just been a week since our last release, but here we are, hard at work to bring you only the good stuff. With that said, 1.22 has been officially released!

This release focuses more on QuickBooks Online, as this is the latest addition in our Integrations. Also included are some small hotfixes that mainly focused on cleaning up some bugs.

• QuickBooks Online has been added into our Integration list
• ConnectWise Time Entry and Tickets optimization
• Created some Autotask Datasets
  • Ticket Statistics Last 14 Days
  • Contract Service Units
  • Invoice Data
  • Task Data
  • Contract Data
  • Contract Block
  • Opportunity Data
  • Phase
  • Department
  • Resource
• Created some QuickBooks Datasets
  • QuickBooks Online Invoices
  • QuickBooks Destkop Customers
• Implemented configuration in User Management window wherein the user email will only show if a connection with one of our integration programs has been established
• Fixed bug feedback link not always appearing on bot trigger alerts

Release Notes 1.22 Hotfix 1

• Added Time Entry ID and respective URL in ConnectWise Daily Utilization Report
• Added Time Entry ID and Ticket ID with their respective URLs in ConnectWise
• Added trendline on Bot Trigger report
• Aligned status in both Ticket Long “In Progress” Verifier – AutoTask bot and PSA Status setting
• Changed tooltip verbiage on Load default button
• Fixed display bug in User Edit dialog box

Release Notes 1.22 Hotfix 2

• Fixed bug wherein escalation is not working properly
• Fixed bug in filtering by user field in Reports

Release Notes 1.22 Hotfix 3

• Fixed several bugs in Idle Time Verifier bot wherein the bot sends out a notification even though a user already has a ticket in progress

Release Notes 1.22 Hotfix 4

• Fixed bug on inaccurate display of QuickBooks On-Premise integration status

Release Notes 1.22 Hotfix 5

• Optimized Idle Time Bot Verifier logic to send out alerts more accurately