What makes operating an MSP both necessary and a tad daunting is that your clients rely on you to help them. If you’re not able to, you’re not just bringing your own MSP down—you are putting the client’s operations at risk.
In today’s highly competitive environment, each managed service provider (MSP) must not only maintain but boost its operational efficiency. Being efficient is the key to expanding your business, improving client satisfaction, and achieving financial success.
Highlights:
• Added the integration for Connectwise Automate. NEW!!!
• Enhance the appearance of scrollbars having them immediately display according to the screen size.
• Added auto assigning of “In Progress” status when available for ConnectWise and AutoTask integrations.
• Fixed a bug where the font size for the value in progress widget does not follow its settings.
• Fixed a bug where the filter icon in the Bots list was overlapping with the sort icon.
• Fixed a bug where SQL error occurs when saving changes after adding a dataset to a Widget.
• Fixed a bug where an error occurs when viewing a list of widgets, Reports, Datasets that are on another page.
• Fixed a bug where the Widget preview screen incorrectly displays as an empty and narrow horizontal window.
• Fixed a bug where words in Bot alert message that did not fit in the same line were broken irregularly.
• Fixed slow performance when displaying preview in Widget Builder.
• Enhance the Widget list page by removing the extra vertical scroll bar.
• Fixed a bug where an error occurs when editing Conditional Formatting in Widget Builder.
• Fixed a bug where filters do not display when selecting the dataset in Bot designer.
We’re about to reach a major milestone in our product development, which will be the release of our new bot engine. We’re very excited! In the meantime, here’s our Release 1.32.